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Technical Assistance and Support
LOOKING TO CONTACT YOUR LOCAL ESC?
Click the map to find the contact information for your ESC. Map of ESC Locations
NOTE: If you are unsure of the location of your county and which ESC region it is associated with, you can download a PDF listing of all Texas counties here.
The Texas Legislature created Education Service Centers to help schools in each of their 20 regions improve student performance, operate efficiently and comply with government regulations. Through a partnership with the 20 ESCs, the Texas Department of Agriculture (TDA) provides regional training and support for contracting entities (CEs). The Texas Education Agency oversees ESC operations.

ESC specialists support TDA CEs’ efforts to serve healthy and appealing meals in federal nutrition programs while adhering to state and federal regulations. As regional representatives for TDA Food and Nutrition, ESCs can respond quickly to questions and provide technical assistance locally. ESCs maintain training facilities in each region that can accommodate CE training workshops while limiting travel time for TDA partners. There are no fees and no contracts for TDA partners accessing ESC services.

For more information about the Education Service Centers, click here.

Program Operation Questions

While contracting entities operating federal nutrition programs should utilize their local Education Service Center (ESC) first, and as their main point of contact, TDA can help with specific program questions.  We've created email addresses for the federal nutrition programs we administer and for areas in those programs that generate the most questions. 

Contracting entities partnering with TDA in federal nutrition programs can use the following email addresses to get technical assistance for program operations:

PROGRAM APPLICATIONS

FINANCIAL ISSUES
PROGRAM OPERATIONS

PROGRAM FLEXIBILITIES/WAIVERS
Schools can use SNPWaivers@TexasAgriculture.gov to get answers to questions about any of the following flexibilities/waivers:
  • Breakfast Waiver
  • Child Nutrition Program Requirement Waivers
  • Gender Exception
  • Hiring Standards
  • Lunch Mealtime
  • RCCI Age/Grade Group Meal Pattern
  • Seamless Summer Operation (SSO) Age/Grade
  • Summer Mandate
  • Technology-Based Confirmation
  • Universal Breakfast Mandate
  • Vending Machine to Dispense Reimbursable Meals

Use Nutrition@TexasAgriculture.gov for questions about the following flexibility:

  • Milk Substitute Notification

Assistance available in English and Spanish. Please call 877-TEX-MEAL (877-839-6325) for help.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410
Fax: (202) 690-7442; or
 
This institution is an equal opportunity provider.
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Texas Department of Agriculture

Commissioner Sid Miller

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